Help

Our customer service hours are Monday–Friday 8:00 a.m.–5:00 p.m. If you are having trouble accessing Online Banking:

  • Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message)
     
  • Email us (we'll respond as quickly as possible during our customer service hours)
     
  • Click the "Chat" button on any Website page (we'll respond as quickly as possible during our customer service hours).