Customer Service Resources

 

Your questions are important to the State Savings Bank team. Whether seeking guidance on personal or business banking, buying foreign currency, financial planning, reordering checks, managing account security, or more, we’re here for you.

 

Customer Care Center

State Savings Bank’s Customer Care Center hours are Monday–Friday 8:00 a.m. to 5:30 p.m. and Saturday 9:00 a.m. to 12:00 noon. Need help? Contact a member of our expert team by email, phone, chat, or text for personal, one-on-one customer support. 

Call State Savings Bank

Call our Customer Care Center at (231) 399-0470  or toll-free at (844) 377-5134. If your financial service needs arise after hours, please leave a message, and we’ll respond as soon as we can. 

Email Us

Email customercare@ssbankmi.com and we'll respond as quickly as possible during our Customer Care Center hours.

Ask Our Customer Care Center Chat 

Prefer customer service by text? Send us a message at (231) 399-3991, and a member of our team will respond promptly within our Customer Care Center hours.

 

Contact State Savings Bank Today

State Savings Bank's customer care resources extend across all of our 6 offices and 3 loan centers. For more resources specific to your own local State Savings Bank office or loan center, contact us or visit our Northern Michigan Bank Locations page.

 

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