Our Northern Michigan Bank Locations

• Office Locations

  Our offices are staffed by people who live and work right alongside you, ready to help with anything you need, which is why we don't call our offices branches. When you walk through our doors, you're not being routed to a satellite location from some distant headquarters; you're walking into a place that can take care of you, personally. Come in and see what it means to bank local. 

  Visit any of our northern Michigan offices for personal banking, business banking, and financial services tailored to your community. 

  Beulah (Benzie County)
  Empire (Leelanau County)
  Frankfort (Benzie County)
  Gaylord (Otsego County)
  Suttons Bay (Leelanau County)
  Traverse City (Grand Traverse County)

   

  Our Loan Centers

  Our loan centers specialize in mortgages, home equity loans, and business lending. 

  Big Rapids Loan Center (Mecosta County)
  Caro Loan Center (Thumb area)
  Houghton Lake Loan Center (Roscommon and Crawford Counties)

• Contact Our Customer Care Center

  Our customer service hours are Monday–Friday 8:00 a.m.–7:00 p.m. and Saturday 9:00 a.m.–12:00 noon. 

  • Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message). 
  • Chat: Click the "Chat" or "Help" button in the lower right corner of your screen. (Chat is available during our customer service hours.)
  • Email help@ssbankmi.com. We'll respond as quickly as possible during our customer service hours. 
  • Text us at (231) 399-3991. 

  For your protection, do not send account numbers, Social Security numbers, or other personal identification information via email. 

  Our bank routing number is 072406506. 

  Explore Our Customer Care Center

• Online & Mobile Banking

  Can't make it to one of our offices? You can handle most things online, including checking balances, transferring funds, paying bills, and depositing checks. 

  Learn More About Online Banking