Customer Care Center
Our customer service hours are Monday–Friday 8:00 a.m.–7:00 p.m. and Saturday 9:00 a.m.–12:00 noon. Need help?
- Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message).
- Text: (231) 399-3991. (Text is available during our customer service hours.)
- Chat: Click the “Chat” or “Help” button in the lower right corner of your screen. (Chat is available during our customer service hours.)
- Email help@ssbankmi.com. We'll respond as quickly as possible during our customer service hours.
For your protection, do not send account numbers, Social Security numbers, or other personal identification information via email.
OFFICES
Click for your local office:- Beulah (Benzie County)
- Big Rapids Loan Center (Mecosta County)
- Caro Loan Center (Thumb area)
- Empire (Leelanau County)
- Frankfort (Benzie County)
- Gaylord (Otsego County)
- Houghton Lake Loan Center (Roscommon and Crawford Counties)
- Suttons Bay (Leelanau County)
- Traverse City (Grand Traverse County)
- Traverse City Loan Center
Our bank routing number is 072406506.
- Beulah (Benzie County)