Locations/Contact Us
CUSTOMER CARE CENTER
Our customer service hours are Monday–Friday 8:00 a.m.–5:00 p.m.- Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message).
- Text: (231) 399-3991. (Text is available during our customer service hours.)
- Chat: Click the “Chat” or “Help” button in the lower right corner of your screen. (Chat is available during our customer service hours.)
- Email help@ssbankmi.com. We'll respond as quickly as possible during our customer service hours.
For your protection, do not send account numbers, Social Security numbers, or other personal identification information via email.
- Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message).
OFFICES
Click for your local office:- Beulah (Benzie County)
- Big Rapids Loan Center (Mecosta County)
- Caro Loan Center (Thumb area)
- Empire (Leelanau County)
- Frankfort (Benzie County)
- Gaylord (Otsego County)
- Houghton Lake Loan Center (Roscommon and Crawford Counties)
- Suttons Bay (Leelanau County)
- Traverse City (Grand Traverse County)
- Traverse City Loan Center
Our bank routing number is 072406506.
Do not use this routing number for incoming wire transfers. For further information, please call (231) 943-2732.
- Beulah (Benzie County)