Locations/Contact Us


To reach your local office, click below:

Beulah (Benzie County)

Big Rapids Loan Center (Mecosta County)

Caro Loan Center (Thumb area)

Empire (Leelanau County)

Frankfort (Benzie County)

Gaylord (Otsego County)

Houghton Lake Loan Center (Roscommon and Crawford Counties)

Suttons Bay (Leelanau County)

Traverse City (Grand Traverse County)

Traverse City Loan Center


Our customer service hours are Monday–Friday 8:00 a.m.–5:00 p.m. For general inquiries:

  • Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message)
  • Email help@ssbankmi.com (we'll respond as quickly as possible during our customer service hours)
  • Click the "Chat" button on any Website page (we'll respond as quickly as possible during our customer service hours).

Please do not send account numbers, Social Security numbers, or other personal identification information via email.


Need help with online banking? Click here to visit our Help page for answers to your questions.

The ABA routing number for State Savings Bank is 072406506.